Read Terms & Conditions
PLEASE READ
Your monthly subscription payment secures your allocated space on my program such as Group training or specific time slots for couples & 1-2-1.
Those time slots cant be filled on a temporary basis in your absence so please be aware the monthly cost is the same whether you use the service with all the features highlighted in the below section or not.

Sickness or Injury will be assessed on a case-by-case basis if over 7 days.

Terms & Conditions Policy - it is also on my website at the bottom of the pricing page and a tick box on joining.
https://www.interval-fitness.com/plans-pricing

Please read through below the entire document so you are aware of my subscription policies.

Your monthly investment covers far more than just the 45min-60min exercise sessions themselves.
my focus is on working together to get the results you are after.
I will therefore provide:

A rolling balance of sessions per month, based averaged across 4-5weeks depending on the package (Please note these expire each month and cannot be carried fwd unless agreed due to holidays, sickness)
Program to follow out with your sessions.
Access to on-demand workouts to use during holidays or working way
Fitness and Nutrition Challenges to keep you motivated
Personalised Nutritional Guidance
Education group coaching sessions
Education through my sharing of information
Individually adjusted sessions when required
Team Event Organisation
Check-in opportunities and feedback or advice
Accountability drop-in sessions as and when support is required.
Unlimited text support and follow-up, and Workout suggestions for when you are unable to make sessions including suggested additional activity levels to maximise your results. As those are all part of what is included in my service, It is always your choice whether you make use of them.
I look forward to delivering even more amazing, results-driven services to help you reach your fitness goals.

Client Agreement - Policies, Terms and Conditions - Reviewed Aug 2022
By investing and participating in Training with Lisa G PT at Interval Fitness, you are fast-tracking your results and by working together we can make the changes you want in terms of your health and fitness.
Success requires a level of personal commitment from you, The most essential factor in improving health and fitness and achieving results is Consistency. Training regularly and turning up for each session is just as important as the quality of the workout.

Session slots  your Bookings - Cancellation -No Show

I understand that Lisa Goodwin (Interval Fitness) operates on a pre-booked/scheduled hourly appointment basis and that bookings must be completed by a Sunday 8pm for the following week.

If you need to cancel a booking, you would be expected to provide 24 hours notice.

In the event, I am given LESS than 24 hours notice of cancellation or you do not show up for a pre-booked session, a deduction will still need to be made from your session balance. I will however offer 1 free session at a mutual time that suits us both but it must be redeemed within 30 days of cancelling the previous session or shall be forfeited. I also have the option of a catch-up group session or even a follow-along home workout or a session plan you can complete yourself.

Subscription monthly Investment covers

Your monthly subscription payment represents more than the exercise sessions themselves as this secures your space each month and all the additional services I provide along with your in-person training.

Your rolling balance of sessions per month is averaged across 4-5 weeks, those sessions do expire at the end of each month to ensure you are consistent with your training.

I will provide you with Nutritional Guidance, share Educational information to support your journey, Individually adjusted sessions, Team Event Organisation, a Personalised exercise program to follow out with your sessions, Fitness and Nutrition Challenges, Prizes, Check-in opportunities & Support, Accountability sessions, Unlimited txt chat support, and follow along video Workouts for when you are unable to attend the gym which is all part of my service, It is always your choice whether you make use f these options or not.

Subscription Payments or Request to Cancel Subscription

No Cash Payments are available for my services.

For any discounted subscriptions such as the 90-day, 180-day or 365-day Group Training programs you are agreeing to pay the subscription for that full term. Please be aware if you request to cancel any of these terms early you will be invoiced 50% of the amount discounted per month remaining + 30days Pro rata from the date of notice to cancel & next payment date.

For example, on the £135 subscription with a 6-month commitment term if you wish to cancel after 4 months you will be required to pay 2x£25 and the 30days Pro rata.

£175 - No notice required & can cancel anytime.

£150 (90-day) is discounted £25 per month from full price of £175

£135 (180-days) is discounted £50 per month from the full price of £175

£99 (365-days) is discounted £75 per month from the full price of £175

On sign-up up on my website you have a "cooling off" period of 14 days available for purchases made outside of the business premises, after the 14 days, The standard cancellation notice period is 30 days before your next payment date and will stand thereafter.

All services Lisa Goodwin (Interval Fitness) payment will be taken on the same date each month as your initial sign-up date, your payment date details can be found under your profile on the Website.

The payment date can be changed on request with a Pro rata payment in between.

During busy and quiet periods of the year, the schedule of available session times may increase or decrease based on days available, and time slot volume, you will always be notified in advance of these changes to allow you time to decide if these are suitable for you.

Holiday/working away/Sickness Policy

This policy will secure your allocated monthly space/time slot since I would not fill those slots temporarily when you are on holiday/Sick.

Group Sessions

Option 1. If you are on holiday please notify me 30 days before your holiday dates I will provide you with an additional personalised program (Value £40) you can follow on holiday.  Your sessions that will not be attended during your holiday/working away will be added to your rolling balance and can be used 30 days either Prior to or on the Return of your holiday/work away return date.

***If your subscription is pending cancellation those missed sessions must be used prior to the subscription end date, sessions can not be carried forward into a new period unless the subscription is still active.

Option 2. You can Gift your time slot to a female friend or family member to utilise in your absence during that period.

Personal Training / Couples Session

If you are on holiday please notify me 30 days before your holiday dates I will provide you with an additional personalised program you can follow on holiday. Your sessions that will not be attended during your holiday/working away will be added to your rolling balance and can be used 30 days either Prior to or on the Return of your holiday/work away return date.

***If your subscription is pending cancellation those missed sessions must be used prior to the subscription end date, sessions can not be carried forward into a new period unless the subscription is still active.

Option 2. You can Gift your time slot to a friend or family member to utilise in your absence during that period of time

Any periods of sickness of more than 1week will be assessed/agreed upon on an individual basis based on the circumstances.

During periods of my own Holiday or Sickness, I will endeavour to have those sessions covered but another Certified male or female, However, if no cover can be provided you would be refunded £8.50 (Rate for PAYGO class) per session that you had pre-booked that was unavailable.

Freeze Subscription Policy

December I automatically pause all sessions to cover Christmas and New Year break.

A freeze subscription request can be made in writing 30 days prior to the next payment day and will be assessed/agreed upon on an individual basis based on the circumstances *In all other instances please refer to the Holiday/working away/Sickness Policy.

Injury policyI understand that there are times when you may not be able to participate in the session due to an injury. But this can be reviewed on a case-by-case basis, Please inform me as soon as possible so I can plan an alternative session for you to take into consideration your injury or the same policy applies in the case of Holidays/ working away/sickness.

It is important to keep the momentum going!

Personal Agreement

I promise I will support and advise you to the best of my knowledge, taking into account your preferences and circumstances wherever appropriate.  In return, I request that you remember you always have a choice and it is your commitment to yourself and your goals that will make the biggest difference to your long-term results.

Consent to Photograph and Record Participation

I am aware that Lisa Goodwin (Interval Fitness)  may record or photograph workouts or myself individually for use on social media segments, website marketing, promotional materials, or before and after pictures.